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garners562
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xbox one on superhub 3

hi,im new to the forum and have a question about connectivity between xbox one and new superhub 3. this is becoming frustrating as I join xboxlive then get kicked from multiplayer games and cannot reconnect.

I have been on the phone with tech support and spent an hour going through setting up port forwarding and this didn't work I always ended up as "strict nat" and couldn't join xbox live. any help would be grateful as I'm running out of ideas and patience.

I recently changed from sky and did not have any of these problems.

thankyou

 

 

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Maestro
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Re: xbox one on superhub 3

Press the power button on the Xbox and hold it down for few seconds till it goes off. Then take out power lead then whilst lead still out try turn the XBOX back on. by the way do all this whilst ur super hub is powered off. Turn the superhub on wait for all the lights to come back on, only when u can connect to the Internet normally should u turn the XBOX back on.

By the way forget about the 'instant on' feature that always starts up ur console on strict.
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