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Up to speed
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Registered: ‎25-01-2015
Message 11 of 15 (138 Views)

Re: vivid200 gamer not recommended

[ Edited ]

Looks like you have Hub 3 with them spikes, i have the same but i don't notice much lag while gaming, here is  mine http://www.thinkbroadband.com/ping/share-large/8e51bcbceef68ed5179cbe4541665369.png though it don't explain why your not getting the speed, peak time coming soon, so if graph start going higher (green/blue) your area is overutilization.

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On our wavelength
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Registered: ‎10-04-2017
Message 12 of 15 (127 Views)

Re: vivid200 gamer not recommended

This is my package:

Up to 200Mbps download + Up to 20Mbps upload + No traffic management  Boss-level broadband for gamers 

  • Made for gamers – play online, stream gameplay and chat, all at once
  • Faster upload speeds – loads of extra bandwidth for gaming traffic
  • No traffic management – keep playing for as long as you want
  • Totally unlimited broadband – as much data as you need
  • The UK’s only widely available ultrafast WiFi
  • so if no traffic why i get ping spikes in peak time?
  • next, why my ping jumping from 25 to 200ms on bbc.co.uk?
  • why asdl sky got stable connection with ping bbc.co.uk from 11-12ms?
  • why i got delay and lag if playing online fifa or nhl 17?
  • because it is virgin network!..a tons topics with poor connection is on this community and no one recommended this provider due weak speed,perfomance and support..so i know why virgin offer 30 days contract , because a lot people already cancel this poor provider
  • lucky that I order only 30 days contract 
  • I can cancel now and highly not recommended this provider over internet
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On our wavelength
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Registered: ‎10-04-2017
Message 13 of 15 (124 Views)

Re: vivid200 gamer not recommended

And also Im not only one who have this problem..just put on google " input lag fifa 17" and you will see how many people had this problem

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Forum Team
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Registered: ‎04-07-2016
Message 14 of 15 (82 Views)

Re: vivid200 gamer not recommended

Hi there roberto2,

 

Sorry to hear about this.

 

I've located your account and can see that an engineer visit has been arranged for you.

 

Let me know how this goes!

 

Nat_J


Who's who? Find out more about our community members. Good folk to know


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On our wavelength
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Registered: ‎10-04-2017
Message 15 of 15 (73 Views)

Re: vivid200 gamer not recommended

Engineer not fixed my connection.He said we don't know how fix and we not guaranteed latency,ping or stable connection.So I'm canceled broadband.With sky got stable connection and no lag or delay in online gaming.Highly not recommended this provider for online gaming.