Thanks for posting to make us aware of your issues with your slow internet speeds. I can appreciate these types of problems can be very frustrating so apologies for any bother.
I have tested your connection from here and it would seem that your area cable is suffering from some load issues, especially during the peak times. We're planning to undertake some upgrades to parts of our external network in your area in order to combat this.
The upgrades will be to improve bandwidth and performance during the peak hours. The reference number for this is F004244332 and is currently set for review around the end of November. Should you require any further updates on this, just post back here closer to the date and we'll gladly take a look for you!
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