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chloerog93
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ps4 not connecting

ps4 wont connect to wifi, i have tried moving it closer, my bedroom is right above where the wifi sits downstairs, i wired connection is a no go. so how can i fix this problem and also have a faster speed!?

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Superuser
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Re: ps4 not connecting

Unfortunately the standard PS4 (unlike the PS4 Pro) can only use the 2.4Ghz band which is the most widely used and therefore the most congested band that in addition to WiFi is used by cordless phones, baby monitors, car alarms and microwaves.

The only thing VM will suggest is trying different wireless channels, they have a guide here.

There is also a sticky post at the top of this board with good advice about wireless:
http://community.virginmedia.com/t5/Networking-and-wireless/Getting-a-better-Wireless-Network-Signal...

One option might be power line adapters.  These use the electrical wiring in your house to create a wired network without the need for long cables.  They are rarely as fast as the manufacturer's claim but are a lot more stable and less prone to interference than wireless and will give less in game lag than wireless. Some powerline adapter reviews here:
http://www.pcadvisor.co.uk/test-centre/network-wifi/20-best-powerline-adapters-2016-uk-3490638/

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Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.  

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