i have just been installed today and my ping seems to be all over the place, when i do a speedtest to the closest server thats hosted by virgin i get 9ms, but the rest of them i get like 20ms+, on bt infinity i got about 11ms all day everyday, could it be because ive just got connected?
Thanks for getting in touch, sorry to hear about any issues you're experiencing at the moment.
Your ping will fluctuate, so a different of 9ms won't be cause for much concern. So I can answer your question in more detail can you let me know how you're testing your ping? What are you pinging too?
Hi, I usually ping and traceroute to either bbc or google, my ping is never constant and even while playing online games it never stays the same, it fluctuates. on BT my average ping is 11-13 to bbc and on virgin it's all over, thanks.
your line will become steady after 24-48 hours, I think VM have some sort of testing phase on new installs.
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