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mbalzeshari
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online/offline

hi i have moved and my broadband keeps dropping out when im on xbox live

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Forum Team (Retired) Adam_L
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Re: online/offline

Hi mbalzeshari, 

 

Thanks for posting! I am sorry to learn of your issues with your broadband dropping! This must be frustrating so apologies for any bother.

 

I have had a look at your connection from here and I noticed that there's a number of T3 time out inside the Hubs logs. An engineer will need to attend in order to resolve this for you.

 

I will send you a PM (Purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll ensure this all gets booked and secured for you.

 

Take Care, 

Thanks, 

Adam.


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