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killswitch013
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lag , tipton w.mids , dy4 area

About 5 or 6 weeks now online gaming has been impossible with constant lag on xbox one , engineers been and said there is no problem , any ideas.
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killswitch013
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Re: lag , tipton w.mids , dy4 area

Only happened since we had a letter saying services will be off while virgin done maintenance work.
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Re: lag , tipton w.mids , dy4 area

Hi killswitch013,

 

I'm sorry to hear you're suffering lag whilst gaming online recently, I know how frustrating that can be.

 

I've tried running some tests, but unfortunately I couldn't find your connection details from your information.  I've sent you a PM (purple envelope, top right) requesting a bit of info so we can carry out those tests.  Drop me a reply when you get a minute and I'll gladly look into this further and find out what's happening.

 

Speak soon Smiley Happy

Kev

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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killswitch013
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Re: lag , tipton w.mids , dy4 area

Thanx for getting back to me , microsoft told me what to try and it"s sorted it for the moment ( touch wood ) thanx anyway.
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Re: lag , tipton w.mids , dy4 area

Hi killswitch013,

 

That's good to hear Smiley Happy thanks for letting me know!

 

You know where we are if you need any help in future.

Kev

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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killswitch013
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Re: lag , tipton w.mids , dy4 area

Ok thanx for the reply.
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