For a couple of months I am having problems of freezes and disconnections playing blizzard games (D3, HOTS and Overwatch).
I am the owner of a gaming network (200mb).
after stressing blizzard for 2 months thinking the problem was them. we discover that the issue is that the routing loses packages from virgin network to their servers.
Essentially running a winMTR: I connect pretty well to virgin network. the packages bounce between virgin routers and then they get lost.
Same story with the blizzard tool.
We checked all possible issues on my pc and on the processes that are running on my pc and everything looks fine.
I just freeze/crash 3 times per night.
I called your support that, a part being very rude, doesnt do anything more than pinging google(...).
Is there a chance of talking with someone with some knowledge on networking?
Issue: packets are lost in the routing to France (blizzard servers). no issue on the pc no issue on blizzard servers the routing shows the packages get lost on going out Virgin Network The error is not reproducible, it happens random 2, 3 times per night (sometimes more, some times less, sometimes it doesn't) essentially I have a very fast network for gaming that works for everything except gaming(?)