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mattyjames231
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connecting to xbox live knocks my internet off

hello every time i try to connect my xbox to the internet it always kicks my internet off every time i try to turn it off and on as it always says but it still does the same thing i use an ethernet cable and i have also tried wireless could i get some help or even possibly an engineer to come out 

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Re: connecting to xbox live knocks my internet off

Hi Mattyjames231,

 

That certainly is not normal. Could you head to the hubs config pages, and post the firewall log here for us to take a look at? I've not heard of xbox's sending a disconnect to the rest of the network before but it could be something more. 


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