Anybody else here play Star Trek Online having any troubles? Connecting to patcher this week seems to be taking forever and massive lag when entering character and map changes but ends up smoothing out but today I can barely sign in.
Have been with VM for over a year but also had a fttc line for gaming, thought I'd save some pennies and switch to only the VM, as I get way more speed.I updated to gig1 and installed the hub today, speeds are there (they updated equipment in the are...
I’m using an Ethernet cable and bringing in 260-280mbps download speed but my upload speed struggles to go up past 4-5. I’ve tried a different Ethernet cable and it’s the same issue. This only started happening 2 weeks about but it makes playing onli...
Hi, I have just upgraded to the new hub 5 via a contract update all with virgin. I previously had my a Ps5 connected via Ethernet cable with no issues. Now I can’t connect to the internet at all. On checking the connection /attempting to set up a new...
Why is Virgins service so poor lately. Both at Home and Work (approx. 5 miles away), we are constantly having outages and poor internet service.Packet Loss is quite bad lately too.
I was on 250Mbps via a SuperHub 3, but yesterday switched to 1Gbps via Superhub 5.I initially had a bit of a flakey connection, but reconnected the copper cable to the white wall socket that hadn't been tightened by the engineer properly. Rebooted r...
Hi have 2gb tp link lan upstairs and down. 1gb speed from hub but only getting 130mb upstairs to computer with 1gb lan board. I've tried all different cat cables highest available but no difference. Any help appreciated. The tower if lan to hub is fi...
Hi, I’m curious to know if there is a way to reduce the ping I’m experiencing on my vm broadband connection. My son is a competitive gamer and we seem to get around 26ms response which from what I’ve read is quite average.We have the virgin super hub...
tired of you guys saying nothing is wrong but my online connection is so poor i have logged off, Any help would be appreciated on this, Rubber banding, Packet Loss of more than 20%, Hub logs are a mess but call centre say nothing is wrong, Superhub 5...
Hi I have the m500 broadband, my ps4 is connected via Wi-Fi like my phones and tablets but is only receiving around 30mbps download and 5-10 upload, my phones and tablets are all in the hundreds, anything I can do?
