My son's xbox one was connected and working fine. I paused the connection on the app and now it won't connect to wireless WiFi. If it is connected by Ethernet to the modem it works fine. Everytime we try we get the error DNS isn't resolving Xbox serv...
Hi, I’m a little confused, I was not home when my Hub 3 was installed, but the installer said I could get a splitter to connect my PS5 to the internet via a wired connection from the VM TV Box, as I was not present, I’m unsure what he meant. I’m wond...
Hello everyone, I am a keen player of call of duty and chatting with other friends they raised the point that certain brands (like netgears and others) can improve your ping and latency, latching only on nearby servers and generally being more functi...
Hello, whenever my partner and mother in law (on 3 seperate playstations in the same house) play call of duty zombies (Cold war) one of us eventually disconnects, ranges from 15-30 minutes or so, but it does happen. We remain in the same party chat ...
When running a speed test on my phone, laptop, computer etc is is around 15-20 however when I try on my firestick it is showing at 250 plus. Make watching anything via the firestick impossible without constant buffering. I have 1Gig Volt so speed sho...
Are you guy’s serious you call yourself an business yet you can’t be asked paying out for your darn bloody errors I was without internet for three months I’m still waiting on so called composition yet haven’t received anything I’ve phoned countless t...
I had 500mb fibre installed recently (last month) and have great download and upload speeds. Getting on average 550mbps down and 55mbps up. This is fairly consistent. Streaming video etc is fine, although on occasions it does buffer. However, when it...
Hi. My latency has started spiking since an event on the 25th. There is a distinct time on the graph. There are some abnormalities before this date also but not quite as distinct. I have attached pictures of my BQM for these days. Thanks for your he...
Having a few problems with online gaming. For a start my ping seems to be double everyone else’s I’m playing with and one guy lives out in the country. I’m currently on ps5 and wired.
I only have this issue when playing Valorant and not in any other games, I have contacted support multiple times about my issue and they say it's an ISP related problem with their routing. I have a Virgin Hub 3.0 with a 500mbps speed package running ...
