Gaming Support
Get support for online gaming setup and connection issues
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Experiencing high ping spikes

Hi,I'm currently a Virgin Media internet subscriber to a package with speeds of 1000mbps down and 50mbps up. In terms of speeds, my internet has been perfect since first getting it.However, over the last few months my internet has degraded when playi...

Nfinity by On our wavelength
  • 2702 Views
  • 26 replies
  • 0 kudos

Resolved! Instability and poor service.

My connection has less stability than Broadmoor. Can anybody suggest an ISP that has a more stable and solid connection than vermin medias? I was on the verge of cancelling and going with a competitor recently, but was offered a better deal... It's n...

LeeVM by Joining in
  • 343 Views
  • 8 replies
  • 0 kudos

Resolved! Using Virgin Media TV Box to connect PS5 to LAN.

Hi, I’m a little confused, I was not home when my Hub 3 was installed, but the installer said I could get a splitter to connect my PS5 to the internet via a wired connection from the VM TV Box, as I was not present, I’m unsure what he meant. I’m wond...

SMD1 by Tuning in
  • 344 Views
  • 6 replies
  • 0 kudos

Resolved! Netgear CM1200 for gaming and Virgin media hub 5

Hello everyone, I am a keen player of call of duty and chatting with other friends they raised the point that certain brands (like netgears and others) can improve your ping and latency, latching only on nearby servers and generally being more functi...

Emanuele by Joining in
  • 334 Views
  • 9 replies
  • 0 kudos

2/3 playstation 4/5's on the same network

Hello,  whenever my partner and mother in law (on 3 seperate playstations in the same house) play call of duty zombies (Cold war) one of us eventually disconnects, ranges from 15-30 minutes or so, but it does happen. We remain in the same party chat ...

Jackw68 by Just joined
  • 188 Views
  • 2 replies
  • 0 kudos

High ping on Firestick

When running a speed test on my phone, laptop, computer etc is is around 15-20 however when I try on my firestick it is showing at 250 plus. Make watching anything via the firestick impossible without constant buffering. I have 1Gig Volt so speed sho...

Compo

Are you guy’s serious you call yourself an business yet you can’t be asked paying out for your darn bloody errors I was without internet for three months I’m still waiting on so called composition yet haven’t received anything I’ve phoned countless t...

Poor Line Quality Gaming

I had 500mb fibre installed recently (last month) and have great download and upload speeds. Getting on average 550mbps down and 55mbps up. This is fairly consistent. Streaming video etc is fine, although on occasions it does buffer. However, when it...

Cloudflare Test 1.png Cloudflare Test 2.png Test 1.png Test 2.png
NoGGy by Tuning in
  • 2424 Views
  • 39 replies
  • 0 kudos