Looking for help as phone calls get me nowhere so hopefully I get some luck here, my area has been having intermittent connection issues for 3 months now and every time we call which is often we got told that it will be resolved on the 24th of march ...
Hello,Hoping some folks can shed some light as to why I'm getting frequent packet loss with Virgin. My broadband speed is 1Gig - superhub 4 connected in modem mode with an Asus Tuf AX5400 router (via ethernet). Have tried factory resetting both the s...
Hard wired, cat 8 cable. Latency is around 30ms. Wireless test gets 14ms. What's going on? When I was with Virgin a couple of years ago on old type of hub I was getting 18ms. How can I fix this. Brand new cable. Tried various DNS. Any clues?
Was advised to post by Virgin Media on twitter, there is an area wide issue with Virgin Media Broadband in the stoke area, its actively interfering with Xbox Live connection.This is only happening on Virgin media, works fine on every other method and...
Hi we recently got a new WiFi modem and told it would be faster WiFi (which isn't the case) Our previous WiFi worked just fine but since getting the new modem it won't connect to the PlayStation network or TV.It seems to work OK on other devices.Any ...
Virgin I'm trying to stream can you PLEASE fix your crap.
For 5 days I have been experiencing ping spikes I have restarted and factory reset my router and modem and nothing has worked, I even got a new ethernet and the issue happens, it doesn't just happen on the pc but it happens on phone too but when I pi...
Hi I'm starting to get a load of lagging when gaming? Can you help please?
So I'm going to start this off by saying that I've contacted Ubisoft for support in this and they've fully run out of ideas, They have recommended contacting my ISP which is Virgin Media and the only contact for them directly is by phone which isn't ...
I even got a new router installed today and my playstation can't connect to any online games. I'm using the hub 5 if that helps
