Hi Everyone,I have the HUB 5 and I play a lot of warzone 2. However when I plug my ethernet into one of the normal 1GB ports I get massive packet loss in-game.But when I plug the ethernet cable into the 2.5GB slot. I don't have any packet loss or ver...
I have been dealing with a constant packet burst issue while gaming this happens mainly in Call of Duty titles but I have also experienced it in another title as well.I have set up a BCM here:https://www.thinkbroadband.com/broadband/monitoring/qualit...
When playing VRChat I will consistently be unable to receive any in game notifications.Also on joining any high population instances, my router will almost immediately crash statingCable Modem Reboot due to RG crash SpoilerNetwork LogTime Priority De...
Hello, I've been having broadband problems for like 3 weeks already and it's getting to a point where I don't even know what to do anymore. Tried the service status on the virgin media website (it says we can't see any issues affecting your zone, but...
I've put this in gaming support as it does affect me most during online games. I'm on 500Mb, a "free" upgrade for taking out an O2 sim card (although that's a completely other topic, that we were literally blackmailed into taking out)We've been battl...
The main game i can see this on is Apex, just constant jitters/missed inputs.I have tried a different console, pc, wireless, wired, changed cables, restarted/ reset the router, even had an engineer out to install a brand new router to no avail. any o...
Over the last week or so my internet has been awful, during the evenings I get constant ping spikes which makes gaming unbearable.My package should give me around 250mb but I'm lucky to receive 10mb at the moment. Nothing has changed within my house,...
Hi All,I have been with virgin nearly 2 years and never had any problems with my internet or gaming.My router hub 3 gave up on life the other week and virgin replaced it for me with a hub 5 since getting this hub 5 i can not play any games online wit...
HiAround a year ago I made moves to leave VM, right before the connection quality was finally improved after a service. Since then, I've seen the pristine broadband quality degenerate into exactly the thing that caused me to look elsewhere.I've rece...
How do I add xbox live so it paid through my virgin media bill? [MOD EDIT: Subject title changed for clarity]
