Gaming Support
Get support for online gaming setup and connection issues
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Playstation network blocked

I've recently found that when I attempt to log into the Playstation network I'm being blocked. I've confirmed that virgin media is the issue because if I connect my PS5 to mobile phone network I am able to access the PSN network. In addition to this ...

Screenshot 2023-09-16 at 21.03.08.png
deej05 by Tuning in
  • 1215 Views
  • 7 replies
  • 0 kudos

Can’t connect to ps5

We have had fibre broadband 250 for the last 6 months. It’s been absolutely useless and a significant downgrade on our previous broadband which was 125. We are now unable to connect to our ps5. All other devices are connected to the WiFi absolutely f...

Xbox live (backwards compatibility games)

I can sign into my series s live with my internet but not my backwards compatibility games. (Modern warfare 2) this has only happened the last couple of days I’ve spoke to Xbox and they think it may have something to do with my wifi settings, can any...

ps5 not connecting to wifi

hi there, we have a Hub 5 and im trying set up internet connection to my PlayStation 5 but its says 'your internet service provider or your router might be preventing your ps5 from connecting . i have tried ...  Advanced settings >>> Wireless >>> Sec...

"Your area is not oversubscribed...honestly"

Could somebody please explain how the clear spikes in latency at 3pm and 6pm do not correspond with oversubscription? The above is for today...how about a previous Sunday:I have been told repeatedly that the area is not oversubscribed. Can somebody f...

6111a0c13ea93c15e0becf71519f283f8871222b-17-01-2022 aab89f834d381548e03fc7c2581a87d11c2a746c-02-01-2022
TOGAPower by On our wavelength
  • 5770 Views
  • 62 replies
  • 13 kudos

What’s going on with this BQM?

Can someone help me figure out what’s going on with my BQM? Noticed since last Tuesday that some websites occasionally take a couple of clicks to load. They’d just hang and then click on the link again and it would load straight away. Thinking there ...

Jon22 by Dialled in
  • 3152 Views
  • 36 replies
  • 0 kudos

Getting packet loss

Makes playing games like LoL a real pain.Started this graph early in the morning last night but it's been like this a few days.Downstream data:Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID1235000000638256 qam1321390000007.838256 ...

Aurren_0-1696247388433.png
Aurren by Joining in
  • 768 Views
  • 6 replies
  • 0 kudos

Low Ethernet and Wifi Speed (1Gb Fibre)

Hello, I have 1Gb Fibre Internet and I use cloud gaming platform to play games. Internet speed is low on ethernet cable ( 70-200Mbps) and the same problem I've got with Wifi. Are there any problems in N17 area?