Menu
Reply
  • 2
  • 0
  • 0
Elliot1355
Joining in
71 Views
Message 1 of 2
Flag for a moderator

Xbox

I always disconnect when on my Xbox and then it connects 5secknds after this happens every 10mins please help me
0 Kudos
Reply
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
48 Views
Message 2 of 2
Flag for a moderator

Re: Xbox

Hiya Elliot1355,

 

Welcome to the community and thanks for posting.

 

I'm sorry to read that you are experiencing disconnections on your Xbox. I can imagine how annoying this must be.

 

When I checked your connection, the Super Hub is showing as offline and not polling any data. Is the router turned off as not in use? If you can let me know when you are back online, I can check your line/network for any issues.

 

In the meantime, is the Xbox connected through a wired or wireless connection?

At the time of the disconnection do other devices notice this also?

 

Hope to hear from you soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply