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MatthewLFC1997
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Xbox one lag problems when playing multiplayer games.

Hello everyone,

For the past couple of weeks my xbox one has been lagging constantly, I have high latency and a low download speed.

I only changed to Virgin Media a month ago, I don't know what the problem actually is.

It says I have an Open NAT type and getting a 5/5 bar signal.

Any solutions?

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Superuser
Superuser
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Re: Xbox one lag problems when playing multiplayer games.

Are you connected by WiFi?

Have run a speedtest from a PC connected by cable (CAT5E or better) direct to your HUB3?

 


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Forum Team
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Re: Xbox one lag problems when playing multiplayer games.

Hello MatthewLFC1997,

 

Thanks for posting and a big welcome to the community Smiley Very Happy

 

Sorry to hear about your connection problems.

 

Kippies asked some very good questions, if you could get back to us we will gladly investigate further.

 

Thanks again,

Take care.

Heather_J

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