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Jenky
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Xbox one issue

My WiFi is perfect on everything but the xbox and I cant play any game for like example: When I'm on Elder Scrolls Online I get kicked offline for about 2 seconds and I get about 5 min of game play.It takes longer to load the game then I get to play.
Information u might need to help:
I'm wireless. My box is downstairs in upstairs and I cant go wired and finally: Download speed: 44mbs upload speed:6mbs latency:167
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Jenky
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Re: Xbox one issue

I'm up stairs*
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Re: Xbox one issue

Hi Jenky 

 

Thanks for posting. Sorry to hear of the issues with the connection to your Xbox.

 

Everything  with the hub is looking ok. There is a peak time slow speed ticket open under reference F003147355.

 

I would suggest a wired connection to see if you experience the same problem. You can use powerline adaptors if distance is the issue.

 

With the wireless connection you could try wifi boosters etc and trying to change the wireless channel. Let us know if this helps.

 

You can find accessories that we offer here

 

Speak soon

 

 

 

 


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Jenky
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Re: Xbox one issue

I'll try something thnx
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