So I am getting issues with my newish Xbox one and the hub 3.0 we have had virgin less than a week and it's started playing up and kicking me not just from games but even when I am watching YouTube and all4. Simple explanations for a guy that's not good with these things would be great 😁
Just done a self install today of the homeworks 300mbps and getting this. I'm wired straight from the hub to my Xbox one. Disconnected me 3 times already tonight, by the time I reload game it's connected again.
Never had this issue with Sky fiber. So keep to see if there is a solution.
I found a video on how to login to the modem and add a IP address among other bits but hard wired it doesn't seem to make a difference only helps for wifi.I also heard on a video that there could be an update October time. Most of my games are ea access and I get kicked and get the error code for not being logged in/owning the game very frustrating.
That's not an option for me as I already cancelled my talk talk broadband before I house last week. I know my friend has a super hub 2 with no issue so I might buy one cheap from eBay till the 3.0 is fixed.As I have no idea how to do anything technical.
I don't really fancy signing up to something else just on a chance it might show me it's actually ea access that's down/slow I have enough trouble remembering what I am signed up to as it is and the password.
We are calling up virgin now as it could be a server issue porting problem or could even be just the hub as they need to update it hopefully we get answers. Weird thing is it was working fine for like 5 days.
Yeah a lot of posts from others seem to say it comes and goes, up to 6 months sometimes. Not really a great situation even if we sort it out now.
I just called them and they said all looks fine and working as expected from their end. It just disconnected about 10mins ago and they can't see anything in the router log to explain it. All they suggested is do port forwarding (even though Nat is open).
They've got until the 1st October to sort, if not I'll cancel regardless as I can't afford to chance it.