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Jordangee7
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Xbox one games disconnecting

When I go onto my games on Xbox I always play for 5 minutes then get disconnected every single time. What can I do to stop this from happening?
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TimmyM
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Message 2 of 6
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Re: Xbox one games disconnecting

I would start by checking the connections making sure there all tight any loose connection could be a factor in poor speed and connection if all else fail then I would give VM a call 150 from your phone

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Superuser
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Message 3 of 6
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Re: Xbox one games disconnecting

What your NAT type showing as?

How are you connecting to the HUB? Wired/wireless?

What does a wired speedtest show?

 

 


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Jordangee7
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Message 4 of 6
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Re: Xbox one games disconnecting

NAT type is open , wireless connection
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Superuser
Superuser
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Message 5 of 6
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Re: Xbox one games disconnecting

Sounds like your wireless connection is dropping

Can you do a wired speedtest from a PC?

 

 


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francisuk1989
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Message 6 of 6
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Re: Xbox one games disconnecting

Also do you have the white Superhub 3 or the black Superhub 2


VIVID 100, Hub 3.0
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