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07pjwant
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Xbox one ea servers discconect

My xbox one loses it connection to ea servers every 10-15 minutes. I have read online there are issues with xbox ones and super 2a routers. What can i do to stop disconnections?

 

Thanks

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Re: Xbox one ea servers discconect

Hi 07pjwant,

 

Thanks for posting and a warm welcome to the community.

 

Sorry to read that you are experiencing disconnections to the EA Servers.

 

From checking your connection, the downstream power levels are too high at + 14 dBmV and I would like to book an engineer appointment to adjust these further. I've sent you a PM (purple envelope icon, right corner) requesting some details.

 

This may or may not be the main cause of the issue, however they do need to be looked at. In the meantime, does this happen on all EA games that you have? Is this through FIFA 17 by any chance? Are you connected through wired or wireless on the Xbox One?

 

Hope to hear from you soon

Sam


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gythelastdon
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Re: Xbox one ea servers discconect

HI I TOO HAVE THIS SAME PROBLEM. ONLY FOR BATTLFIELD 1' AND I NOTIVE IT DOENST HAPPEN WHEN HARDWIRED. DID YOU FIND A FIX?

IVE DONE SLL THE BASICS.

HARD RESETS AND CLEARING DATA STILL NO JOY, VERY FRUSTRATING AS EVERYTHING ELSE WORKS WTH....

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