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AshliCarey91
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Xbox one download speed

Hi,
I recently had my virgin installed yesturday and im ment to be getting 200mg download and 12upload but on my xbox one when i do a speed test im only recieving around 30-40 meg download... sometimes even goes down to 12 meg download.. could anyone help me out as of why this might be happening please
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V6justice
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Re: Xbox one download speed

Are you connected through ethernet or playing on wifi?

Its also stated that 200mb/s is a peak not a constant.
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AshliCarey91
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Re: Xbox one download speed

Im running it cable, but it doesnt go above 40 and always goes down to 11meg its suppose to be 200meg
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Superuser
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Re: Xbox one download speed

can you test it on a PC wired to the SH to make sure its not xbox live as it can sometimes be slow
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Moderator
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Re: Xbox one download speed

Hi AshliCarey91

Thanks for posting and I'm sorry to hear you're experiencing slow speeds. I've run some checks on your connection I can see a fault ticket open that's causing slow speeds around peak times F004477822. Is it around these times that you experience slow speeds? There is a review date scheduled for 28/06/2017 and we can certainly check for any updates closer to this time.

As Xbox speed tests can vary is there any difference when connected to a PC that's connected via ethernet?

Speak soon

Ty

 


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