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bearded-moose
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Xbox one disconnects every few minutes form Superhub 3.0 using Ethernet

Hello,

I just upgraded my internet to 200mbp with super hub 3. I have my xbox one connected via ethernet cable, however, it disconnects every couple of minutes. 

What can i do to fix this issue? will port forwarding solve it?

Let me know guys!

Cheers,

Moose

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Forum Team (Retired) Adam_L
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Re: Xbox one disconnects every few minutes form Superhub 3.0 using Ethernet

Hi bearded-moose, 

Thanks for letting us know that you're having some troubles with your Xbox One being disconnected every few minutes. I apologise for any inconvenience caused.

I have tried to test things from here for you but I was unable to locate any of your details via your forum account. In order to proceed with diagnostics I will need some information.

I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with diagnostics, please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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