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Caldog1997
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Xbox one disconnection

I keep lagging out of Xbox one party and games, it keeps disconnecting me
I can't do anything and it's basically constant, I need a solution asap please
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Newtopcat
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Re: Xbox one disconnection

Same for me. I'm new to virgin and to the Xbox one. Xbox live disconnects constantly, it's very annoying. I'm wired directly between the Xbox and the superhub 3, and even even tried reserving a IP in DHCP then port forwarding the Xbox live ports. Nothing helps.
Feel like it's the superhub, it doesn't seem great, even getting into the admin interface is slow
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legacy1
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Re: Xbox one disconnection

You could ask for a SH2 or use modem mode and choose to get your own router setup.

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Newtopcat
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Re: Xbox one disconnection

Yes, I will probably just buy my own router when I have a bit of spare cash to get a decent one, easier than waiting and hoping firmware is fixed. Shame it has to be like this though!
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Forum Team
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Re: Xbox one disconnection

Hello Caldog1997

 

Welcome to our forum, I am sorry you are suffering some XBOX lags and for the time it took us to get here. To begin we would like to test your connection however I am unable to identify it from the forum data. I will send you a forum private message (top right of screen when logged into forum). If you would like us to take a look please reply.

 

Many thanks

Nicola

Virgin Media Forum Team
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