Same for me. I'm new to virgin and to the Xbox one. Xbox live disconnects constantly, it's very annoying. I'm wired directly between the Xbox and the superhub 3, and even even tried reserving a IP in DHCP then port forwarding the Xbox live ports. Nothing helps. Feel like it's the superhub, it doesn't seem great, even getting into the admin interface is slow
Welcome to our forum, I am sorry you are suffering some XBOX lags and for the time it took us to get here. To begin we would like to test your connection however I am unable to identify it from the forum data. I will send you a forum private message (top right of screen when logged into forum). If you would like us to take a look please reply.