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Wattsy75
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Xbox one and Superhub 2 NAT Type Strict - Again

Basically Ive had the xbox one connected since launch and always a good connection

Noticed recently NAT Type keeps switching between Open and Strict

Have tried giving XB1 static Ip and no joy

Have put XB1 in the DMZ and still no joy

Weird thing is if I connect via wifi NAT type changes to Open!

No problems with PS4

Help????

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Wattsy75
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Re: Xbox one and Superhub 2 NAT Type Strict - Again

Up date...

Technical support no help
Factory reset router no help
Factory reset Xbox no help

Don't know where I go from here!
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Wattsy75
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Re: Xbox one and Superhub 2 NAT Type Strict - Again

Anybody????

Seems to be way too common a problem 

Dont think its worth going down the superhub 3 as reports indicate they are even worse!

At this rate Ill end up ditching the superhub and getting my own router or trying another provider

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Re: Xbox one and Superhub 2 NAT Type Strict - Again

Hi Wattsy75,

 

Apologies for the late response, if you bump your thread it will keep going to the bottom of our queue as we respond in the order threads were posted.

There is a common issue with Xbox ones giving strict NAT which appears to be caused by having the 'Instant On' option enabled in 'Power options' I'd first of all suggest disabling this if you have it enabled.

I've tried to check your connection to see if there is anything on our side that could be causing this but I've been unable to locate your account so I've sent you a private message requesting some information. It's unlikely as you say the PS4 is operating as normal but I like to be thorough Smiley Happy


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