I've recently been getting lag spikes on games such as Rocket League and Battlefield 1, but Fifa 17 is near enough unplayable as i have a good 1.5 second delay... Out of the 107 games I've played only 2 have been as it should be. I'm 9/10 the home team which indicates i'm the host but that does't make much difference anyway as its just unplayable
I'm on Vivid 100mb and have my SH1 in modem only mode with a Asus RT-N66U router and here is the list of things ive tried to resolve this problem as Fifa is the biggest issue...
Xbox over Ethernet and Wifi Different TV Different Controller Bandwidth Control QOS (Quality of Service) NAT type Open, Moderate and Strict Port Forwarding Xbox set as DMZ Changed DNS Factory reset Xbox
Anyone any other ideas what other things i could try to attempt to solve this??
Sorry to hear about the problems you're having when you're trying to play online with your Xbox. It certainly looks like you've covered all basis and I appreciate everything you've done in effort to resolve this so far.
I've just taken a look at your connection and the only thing I can see is an area fault under ref: F003858642 which is due for review on the 14/12. This type of fault can be responsible for reducing speeds during peak time hours.
Have you performed any speed tests recently?
Speak with you soon,
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With the lag spikes do you get this at all times of the day or just in peak hours? If it is just peak hours, then the high peak time traffic fault that my colleague Heather mentioned will be the cause of this.
If you notice this outside these hours, have you tried a direct connection to the Super Hub without the Asus router connected to see if that improves the connection?
Have you tried any ping tests or trace routes?
Do you notice an issue with the internet in general at all?
The lag and lag spikes happen both peak and off peak times.
I have tired direct from SH3 but doesn't make a difference to the speed.
Over last few days I've been unable to use my phone over WiFi while streaming Netflix as the speed on the phone is so slow 4g was a better option.... And I'm currently downloading an update on xbox and getting just 20mb/s
I've done afew ping and trace routes from my pc which don't show up anything out of the ordinary.
Microsoft Windows [Version 10.0.14393] (c) 2016 Microsoft Corporation. All rights reserved.
Tracing route to easo.ea.com [18.104.22.168] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1] 2 13 ms 22 ms 11 ms 10.109.244.1 3 12 ms 17 ms 16 ms pres-core-2b-xe-202-0.network.virginmedia.net [22.214.171.124] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 18 ms 21 ms 21 ms tclo-ic-3-ae0-0.network.virginmedia.net [126.96.36.199] 10 20 ms 18 ms 18 ms blackhole.prolexic.com [188.8.131.52] 11 30 ms 29 ms 28 ms unknown.prolexic.com [184.108.40.206] 12 51 ms 40 ms 28 ms unknown.prolexic.com [220.127.116.11] 13 * * * Request timed out. 14 117 ms 120 ms 116 ms unknown.prolexic.com [18.104.22.168] 15 119 ms 117 ms 119 ms 22.214.171.124 16 118 ms 117 ms 118 ms 126.96.36.199 17 117 ms 118 ms 120 ms 188.8.131.52 18 120 ms 116 ms 117 ms easo.ea.com [184.108.40.206]
Thanks for getting back to us with that information.
What I would like to do next is arrange for a technician to visit your property and investigate this further so if you click on the purple envelope at the top right of the screen you will see a message waiting for you.
Did this issue get resolved as I am really interested as I have been suffering with the identical problem since around may this year it started, Fifa 16 started to be unplayable and Fifa 17 has about a 2 second delay every game since its release.
I also understand there is utilisation in my area happing.
I have nearly tried everything what Pete has with no joy, had a new super in 3 sent out last Wednesday to see if that would help and if anything it's made the lag spikes worse.
I am seriously thinking of changing my ISP unless this can be resolved in the next week as I can't bare it any longer as online gaming is pointless.
Can you help? Would a technician visit be if it me?