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townhouse
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Xbox live keeps disconnecting

I keep getting disconnected while I'm playing Xbox live . I've superhub

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Moderator
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Re: Xbox live keeps disconnecting

Hi Townhouse,

 

Sorry to hear you had trouble connecting to XBL. Was this on an Xbox One or a 360? Also did you run the connection test? This should tell you where the connection drops, whether its from the xbox to the hub, hub to internet or to xbox live itself.

I've checked your connection from here and everything looks fine with the hub itself. Let us know the above and we'll see what could have caused this.

Cheers

John

 


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townhouse
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Re: Xbox live keeps disconnecting

Thanks. I'll ask my son. One other thing, I can't get a dialing tone on the land line and haven't been able to use the phone. What number do I ring on to discuss this from my mobile? Thank
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Superuser
Superuser
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Re: Xbox live keeps disconnecting

If you have Virgin Mobile then yo can ring 150 for free. Otherwise its 0345 454 1111.


200Mb(SH2 SH2AC Hub 3.0), 2 X V6 TV XL, Phone M. 100Mb Business (Hitron Hub).
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