Please could someone help! I am on vm vivid 200. Xbox support have advised the latency or ping is too high for online gaming producing lag. Could someone advise as I am very naive when it comes to this. I chose this broadband to do everything faster!
All online games have a bad lag and make gaming very difficult.
At the weekend the xbox one s would change from a wired connection status to not connected every few seconds. Connecting via wifi would not hold. The wired connection seems to be holding now but the latency is causing serious issues with multiplayer online gaming.
The xbox is connected via a tv-link 2000 powerline adaptor.
The inital loading of web pages takes much longer than I would expect with vivid 200 broadband.
I have since reading all the complaints about latency issues on the community created a BQM showing ping results.
this is last 24 hours.
This is 22/3/17
I did move the xbox to the room with the router (superhub 3) to connect directly to the router, and this has had no positive outcome to the latency issues.
I will admit to not being as technically minded as the majority posting here but I know when something does not feel right and my old sky broadband which produced 20mbs rather than 200mbs felt faster than my current deal with yourselves.
Is it a router issue which I seem to be reading about on here that is causing the problem? if so I would need to have the router that performs sent to me.
Hopefully you can see this image. This graph is like this or worse everyday.
[MOD EDIT: Personal and private information has been removed from this post. The image contained your WAN IP address. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]
are you talking about the xbox network test latency @ around 160 ish? if so this is normal because all xbox ones do the speed test to seattle, america. so 160 latency is around what everyone in UK gets on their xbox one.
test with a PC and you test against a much closer server and your latency will be lower...