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antonbutt
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Xbox One wireless connection drop

I have a 200mb VM broadband speed. In the last 2 weeks the download/upload speed over wifi has been incredibly slow, averaging 20mb. Still around 200mb on a wired connection.

Its got better on laptops and phones since but on my Xbox One my speed is always around 2mbps. Before the drop in speeds over wifi I was getting around 60mbps. Is there anything I can do to get this back up to a decent speed. 

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Re: Xbox One wireless connection drop

Hey there antonbutt,

 

Welcome to the community Smiley Very Happy

 

Sorry to hear about the slow wireless connection you've got at the moment, I know this is disappointing.

 

As your Ethernet speed is good, you might just need to try a few different wireless channels. We have a helpful article which will explain how to log into your Hub and make the changes. Please follow this link - Changing the Virgin Media router's wireless channel / frequency

 

Could you please try this and let me know if it helps,

Take care.

Heather_J

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