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maccsss
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Xbox One constantly disconnecting from Xbox Live

recently got virgin 100mbps broadband in my flat with the superhub3 and now xbox live is constantly disconnecting.

the xbox appears and disappears from the connection page on the router settings page and i have tried connecting via wireless 5g network and via ethernet cable

never had this problem with the superhub 2 ...

this is beyond annoying!

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Re: Xbox One constantly disconnecting from Xbox Live

Sorry to hear this maccsss,

 

I'd like to look into this for you.

 

To allow me to do so, could you respond via private message with the following information?:

  • Please can you confirm your name and if you are the account holder?
  • Home address

Nat_J

 


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