Menu
Reply
  • 2
  • 0
  • 0
AdamJB74
Joining in
107 Views
Message 1 of 2
Flag for a moderator

Xbox Live connection

I own a PS4 and PS3 and have a laptop and mobile. All connected to to the Internet no problem. The Xbox one on the other hand connects every now and then. Any Ideas how to get a stable connection without being disconnected all the time otherwise it's just an elaborate doorstop.
0 Kudos
Reply
  • 10.51K
  • 293
  • 618
Forum Team
Forum Team
64 Views
Message 2 of 2
Flag for a moderator

Re: Xbox Live connection

Hi AdamJB74

Thanks for posting and a warm welcome to the community.

Sorry to read that you are experiencing disconnections on Xbox Live.

I've taken a look at your connection, the line and hub have come back as fine. The network segment is running low which is good.

Is the Xbox One connected through a wired or wireless connection? If wireless are you able to connect wired at all?

Do you notice the disconnection at the main menu of the Xbox Live or when you are in a multiplayer game?

Does it re-connect to network by itself or do you have to do this manually?

Let me know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply