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hudson112
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Xbox 360 connection keeps cutting out

Recently I have been having problems with my Xbox 360 and my Virgin media router, I am struggling to keep the connection between them for any more than 10-15 minutes at any one time even though they are connected via Ethernet cable! What could be the problem and how I can fix it?
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Superuser
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Message 2 of 14
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Re: Xbox 360 connection keeps cutting out

What hub are you using?


200Mb(SH2 SH2AC Hub 3.0), 2 X V6 TV XL, Phone M. 100Mb Business (Hitron Hub).
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hudson112
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Message 3 of 14
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Re: Xbox 360 connection keeps cutting out

super hub 2
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Superuser
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Re: Xbox 360 connection keeps cutting out

is that the VMDG485 or the VMDG490?


200Mb(SH2 SH2AC Hub 3.0), 2 X V6 TV XL, Phone M. 100Mb Business (Hitron Hub).
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hudson112
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Re: Xbox 360 connection keeps cutting out

vmdg 485
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Moderator
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Message 6 of 14
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Re: Xbox 360 connection keeps cutting out

Hi hudson112,

Strange that the Xbox is dropping the connection, does this happen when connected to any other devices?

I've also run a few checks on your connection from this end and all looks in good shape, with no faults or problems to explain any interruption to your service.

If you haven't done so already I would try a different Ethernet cable and testing in different ports on the Hub to rules these out as a problem.

Keep us posted.

Ralph_R
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weeman
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Message 7 of 14
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Re: Xbox 360 connection keeps cutting out

Thought the 360 servers as well as the ps2 servers were shut down ? Could be the problem ? If not try the reset option or see if you can get 2ac router firmware is a lot better and have you try modem mode ? 

---========---
http://portforward.com
http://speedtest.net/
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hudson112
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Re: Xbox 360 connection keeps cutting out

connection with other devices are fine just Xbox 360, my biggest problem seems to be with Netflix! A programme will run for 5-10 minutes then the connection will drop and I have to restart the Xbox for connection to come back and doing this every 5-10 minutes isn't ideal, I've also done connection tests myself and everything comes back normal. I'll need to get a different cable and try the different ports. Also I wasn't aware that the servers were shut down? surely it wouldn't work at all then? and how do I put it in to "modem mode"?
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Superuser
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Message 9 of 14
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Re: Xbox 360 connection keeps cutting out

PS2 did not have any servers. and Xbox 360 servers (Xbox Live) are still running and will be for some time as well as they are now also used with the Xbox 1 backwards compatibility e.g. you can now play Black Ops 1 on a Xbox One.

I do have a 360 but not got my VMDG485 activated (need to sort that one out) @Jen_A

I don't use netflix so can't test anyway.


200Mb(SH2 SH2AC Hub 3.0), 2 X V6 TV XL, Phone M. 100Mb Business (Hitron Hub).
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Forum Team
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Message 10 of 14
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Re: Xbox 360 connection keeps cutting out

Hi Tidus,

 

What's the MAC of your vmdg485? Seems to be missing from your account.

Send it over and I'll get it activated for you (via PM).

 

 


Jen
Forum Team



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