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NeonValley
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World of Warcraft extremely high latency in the last few days

I've had a lot of connection problems with World of Warcraft over the last 2 months, but they've been especially bad in the last couple of days. I'm seeing reported latency around 500ms baseline with spikes in excess of 3000ms. Not only that, but the actual lag that I experience in-game seems to be much higher than reported latency.

Due to my living situation I am stuck using a wireless connection and I am unable to alter the settings of the hub itself (although if necessary I may be able to get the landlord to do so; not sure how much persuasion that would take, though...). Obviously I understand that a wireless connection is not ideal for gaming, but in the past (i.e. before August this year) I have been able to play World of Warcraft on a wireless connection without a problem.

I'm not sure what diagnostic information you need to help me, but I'm actually having problems with Blizzard's Looking Glass tool, in that it completely just doesn't work. Here are some trace routes I took via cmd, though:

 

Tracing route to 213-155-155-233.customer.teliacarrier.com [213.155.155.233]
over a maximum of 30 hops:

  1    13 ms    12 ms    15 ms  10.93.24.1
  2     *       78 ms    22 ms  haye-core-2b-xe-132-0.network.virginmedia.net [80.3.177.97]
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5    45 ms    49 ms    40 ms  213.161.65.149
  6   155 ms    73 ms    73 ms  ldn-b5-link.telia.net [213.248.76.85]
  7    72 ms    76 ms    63 ms  ldn-bb3-link.telia.net [213.155.132.194]
  8    73 ms    73 ms    80 ms  adm-bb3-link.telia.net [62.115.136.146]
  9   107 ms   107 ms    74 ms  adm-b2-link.telia.net [213.155.137.197]
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *     PC [192.168.0.2]  reports: Destination host unreachable.

Trace complete.

 

 


Tracing route to 185.60.114.159 over a maximum of 30 hops

  1    97 ms    27 ms    41 ms  10.93.24.1
  2    22 ms    22 ms    23 ms  haye-core-2a-xe-132-0.network.virginmedia.net [80.3.177.113]
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9    95 ms   126 ms   139 ms  ams2-ic-1-ae0-0.network.virginmedia.net [62.253.188.158]
 10   317 ms   209 ms   132 ms  80.249.208.83
 11    67 ms    42 ms    56 ms  185.60.114.159

Trace complete.

 

 

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Re: World of Warcraft extremely high latency in the last few days

Hi NeonValley

 

Welcome to the forum. I'm sorry to hear of the problems that you are experiencing when playing WoW.

 

Ideally we would need you to test over a wired connection for diagnostic purposes however when running some checks on the hub there are problems showing with the upstream and downstream power levels. We will need to get these levels adjusted by arranging an engineer visit.

 

I will send you a private message (red envelope top left hand corner) to get this organised.

 

Speak soon

 


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