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heybobby
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Wired xbox one

Hi,

I've had a lot of issues playing over wifi and so I'm now using a wired connection.

Unfortunately my stats didn't improve and the lag on my gameplay is still noticeable. 

Are there any suggestions for improving this?

Thanks

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Re: Wired xbox one

Hi Heybobby,

 

I've checked your connection to see what could be causing poor lag and can see you are affected by contention fault F003393008 which is due for review 30/03/16. This will cause slow speeds and latency in the evenings when it is busier due to too much traffic running through the local network node.


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heybobby
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Re: Wired xbox one

3 months... absolutely shocking!

Can you tell me the details of this fault?

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heybobby
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Re: Wired xbox one

7:30 in the evening I get 6.29Mb instead of 150.

 

 

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heybobby
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Re: Wired xbox one

A speedy 5.64Mb at 8:20pm

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heybobby
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Re: Wired xbox one

A stupendous 7.09Mb at 8:45pm

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heybobby
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Re: Wired xbox one

10.31pm the superhub decided to restart itself - impressive that it has a mind of it's own

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heybobby
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Re: Wired xbox one

So tonight at 10:30 we have 10Mb - I should count myself lucky

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heybobby
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Re: Wired xbox one

Anyone know what this is F003393008?

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SonarUK
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Re: Wired xbox one

The most you can do is get on the phone and ask to speak directly to a line manager not there tech support.

If you haven't already they will probably set a discount on your account until the fault is fixed.

Xbox services at the time of this post are "limited" https://support.xbox.com/en-US/xbox-live-status

Virgin Account Services: https://my.virginmedia.com/faults/service-status





Offline System Update Diagnostic Tool on Xbox One: http://bit.ly/1e8bSs3
Network ports used by Xbox Live on Xbox One: http://bit.ly/1dCNLm0
xBox Support: http://bit.ly/1lE2QrK
Xbox One operating system versions and system updates: http://bit.ly/1NiJS1j

www.twitch.tv/familycreations

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