I have a Superhub 2ac and recently in the last couple of weeks every time I play on my Xbox One the wi-fi drops out. All my wi-fi connected devices such as phones, pc etc all disconnected and cannot re-connect until I reset the router. My Xbox One is connected via Ethernet cable directly into the superhub. It also now gives me when it does connect a strict nat type I have checked the firmware on the superhub as well as doing a full power down and reset. Also I have changed the channel to a different one with no avail.
This is an interesting fault! So just so I'm clear, your connection is okay until you begin to use your Xbox One hard-wired? Have you tried changing your Ethernet cable and port in case that's causing the problems?
Please get back to us when you get a chance so we can continue to investigate.
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Yeah tried different wires etc different channels it cuts out everything connected to the wifi when it goes off but then I have to hard reset the hub to get it working again and it only works till it cuts out again which can vary in time