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Jackcurnock96
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Why does my Xbox keep disconnecting randomly when I play a game?

I keep disconnecting on my Xbox when I go to play a game can you please help?
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Forum Team
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Re: Why does my Xbox keep disconnecting randomly when I play a game?

Hello Jackcurnock96

 

Welcome to our forum, sorry you are having problems gaming, it can be quite annoying to lose connection, we will try to help.

Your line, hub and area data all look good. Is the Xbox connected with a wireless or wired connection? I appreciate at times it can be difficult but we would recommend a wired connection for gaming stability. 

 

Thank you

 

 

Nicola

Virgin Media Forum Team
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