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mix1964
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Why can I not connect to Playstation server through my Virgin broadband account

I've been trying to connect my Playstation to the Playstation server through my Virgin broadband for a week now without success.  Virgin pushed me to Playstation whereas Playstation blame the fault on Virgin.  Any ideas?

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Re: Why can I not connect to Playstation server through my Virgin broadband account

Hi mix1964,

 

Welcome to the community Smiley Happy

 

I'm really sorry to hear you're unable to connect to PSN at the moment.  Is this just affecting your PlayStation console?  Are you able to login on the PlayStation website for example?

 

Could you try the connection wired in modem mode please and let me know if there's any difference.  We're currently trying to get to the bottom of things, so if you could let me know the outcome asap I'll be able to pass the info across.

 

Speak soon!

Kev

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