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Unmeasureably high ping rates for online gaming!!!

Your service is cr*p at evening times (generally between 7-11pm) every day of the weeks.

Ping rates ridiculously high (many times immeasurable), see pics below.

I'm using ethernet cable since beginnings. I'd like to play online games, but even your 100mbps connection service can't handle this...

And no, noone is downloading stuff in the house, like there is no tomorrow.

Please advise, what could be wrong. Location: Barnsley, Gawber Road, S75

No known issues. Really?No known issues. Really?Thx for nothingThx for nothingThx for nothngThx for nothng 


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Re: Unmeasureably high ping rates for online gaming!!!

Hi Andras1111,  


Welcome to the forum and sorry to hear you're getting poor speeds and connectivity in the evening. I've just checked your connection and can see that you are affected by contention fault F003669611. This will cause poor speeds at peak times such as evenings and weekends and is due for review 14/09/16.


Apologies again for any inconvenience caused.


Catch you again soon,

Take care.


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