This is one of the worst ISP's ever. For the last couple of months my gaming is unplayable. Every 2 minutes I get a ms jump from 30 to 500 and it keeps the 500 around 30 sec and over and over again. About last year it was perfect now it's the nightmare and the thing is this virgin media support doesn't even help, they're telling me to buy a QoS router. Will be that someone in support to solve my problem or will I have to change the ISP?