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johngrat
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Message 1 of 7
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The Division Connection Problems

Hi,  I am trying to play the Division on XBOX One and the connection drops every 10 minutes or so an kicks me from the game.  This is a shame as I'm really enjoying this.  I've look around the forums and noticed that this appears to be an issues with those that use the superhub 2 such as myself.

The game will give the following messages The Division servers are not available at this time please try again DELTA C-0-1243

I've looked at the support for Ubisoft and tried to forward the ports but so far to no avail and I also don't have the technical expertise to know if I am doing this right.  I've also heard that I can put the console into a DMZ.  Again I'm not sure how to do this.

Can someone let me know how to resolve this issue.

Much Appreciated

JohnGrat

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shikariunite
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Message 2 of 7
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Re: The Division Connection Problems

Should have checked other posts before posting this.

There is a current firmware issue with the hub 2ac and xbox live.
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johngrat
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Message 3 of 7
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Re: The Division Connection Problems

Thanks I've seen some of the posts. However I was advised to post by the customer service on Twitter. Seems quite a large issue.
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shikariunite
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Message 4 of 7
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Re: The Division Connection Problems

They say a small number have been affected but does seem larger scale.
Some people say it'll be fixed today, even though it's already been like this since the 12th.
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johngrat
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Message 5 of 7
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Re: The Division Connection Problems

May be that's why I've noticed it. Started playing in October and then got hooked over the last week or so. Hence why it has been apparent.

Thanks

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johngrat
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Message 6 of 7
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Re: The Division Connection Problems

This still hasn't been resolved and is now affecting Over watch
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Forum Team
Forum Team
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Message 7 of 7
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Re: The Division Connection Problems

Hey johngrat,

Thanks for posting and welcome to the community Smiley Happy

Sorry to hear about the troubles you're having with your connection. We've recently released an update to resolve Xbox connectivity problems. Please take a look at this link for more info.

Please let us know how you get on,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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