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jasonjames
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Superhub 3 buffering

Can someone please tell me why my all singing all dancing superhub 3 is buffering like mad? I'm hardwired with 200mb and cannot stream for ****

 

 

 

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

 

 

 

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Dave_cq
Trouble shooter
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Message 2 of 4
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Re: Superhub 3 buffering

Hi Jason,

First port of call is the Check Service Status (top right of this page) to see if there's a known issue in your area.

Secondly can you post your Upstream and Downstream data here so we can see if there is a problem.  Just type 192.168.0.1 into your browser to access the hub, don't sign in but select Router Status.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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Forum Team
Forum Team
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Message 3 of 4
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Re: Superhub 3 buffering

Hey jasonjames,

Thanks for posting and welcome to the community, it's always great to see new members Smiley Very Happy

Really sorry to hear about the troubles you're having with your connection right now, I've tried to investigate this but I'm unable to locate your account.

I'll just confirm additional info via PM (purple envelope, top right).

Catch you soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Re: Superhub 3 buffering

Hi there jasonjames,

 

Hope you're well Smiley Happy

 

It's been a few days since we last spoke so I just wanted to pop in and see how you're getting on.

 

If you still need my help, please just ask.

 

Take care,

 

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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