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spandex
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Superhub 2 keeps restricting my NAT and kicking me from games (XB1)

For the last few weeks the internet has been intermittent, it will work fine for ages then will all of a sudden drop out, which leaves me having to restart the router. 

So I read that limiting the WIFI to 50MBs will help all round, which to be honest has increased the performance and reliability...until now, my xbox 1 connection seems to spend most of its time with either a strict or moderate NAT connection. I have a 150MBS connection, and rarely downloads anything from the store over 50mb/s (hardwired) 

 

Any tips to improve stability? close to moving to a more reliable ISP.

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RedGooner
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Re: Superhub 2 keeps restricting my NAT and kicking me from games (XB1)

Its the Superhub its not fit for purpose when gaming in router mode. Switch to modem mode and get your own router.

Please see this post for more info.

--
Red (VM SH2 AC Beta tester)
Running on 200Mb VM service with SH2 AC in Modem Mode, with a ASUS RT-N66U router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk.
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Forum Team
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Re: Superhub 2 keeps restricting my NAT and kicking me from games (XB1)

Hi spandex

 

Thanks for posting on the community.

 

Sorry to read that your Xbox 1 is either on a strict or Nat type connection.

 

Do you get the same connection type if you try the Xbox 1 through wired?

 

Also have you tried whilst the Super Hub is in modem mode?

 

Let me know how you get on

Sam


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RedGooner
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Re: Superhub 2 keeps restricting my NAT and kicking me from games (XB1)


Samantha_L wrote:

Hi spandex

 

Thanks for posting on the community.

 

Sorry to read that your Xbox 1 is either on a strict or Nat type connection.

 

Do you get the same connection type if you try the Xbox 1 through wired?

 

Also have you tried whilst the Super Hub is in modem mode?

 

Let me know how you get on

Sam


Thanks Sam for repeating what I suggested. Wired or Wireless the SH is rubbish at NAT. Only way to GAME on VM is modem mode.

--
Red (VM SH2 AC Beta tester)
Running on 200Mb VM service with SH2 AC in Modem Mode, with a ASUS RT-N66U router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk.
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spandex
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Re: Superhub 2 keeps restricting my NAT and kicking me from games (XB1)

That's a good suggestion, but by running it through two routers cut my bandwidth?

And shouldn't virgin be providing equipment that works for my £80ish a month? I shouldn't haven't to shell out on extra equipment.

Take note Virgin
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legacy1
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Re: Superhub 2 keeps restricting my NAT and kicking me from games (XB1)


spandex wrote:

Take note Virgin

They did and the result was giving you router mode...best we don't ask for more and use modem mode.

 

 

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RedGooner
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Re: Superhub 2 keeps restricting my NAT and kicking me from games (XB1)


spandex wrote:
That's a good suggestion, but by running it through two routers cut my bandwidth?

And shouldn't virgin be providing equipment that works for my £80ish a month? I shouldn't haven't to shell out on extra equipment.

Take note Virgin

No it does not cut your bandwidth. By putting the SH into modem mode, turns off all the SH router functions, and turns it into a MODEM.
The router you buy will probably have MORE power than the SH. I know mine does.

I get 210Mb on the 200Mb VM Service, and NAT works great, I get NO LAG, and not booted from Servers. 

The SH is designed as a 1 stop fix for 95% of VM customers who no nothing about Networks. But if you want to GAME, modem mode and your own router is the way to go.

 

--
Red (VM SH2 AC Beta tester)
Running on 200Mb VM service with SH2 AC in Modem Mode, with a ASUS RT-N66U router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
My advice is at your own risk.
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