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nu4an
Tuning in
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Still getting DC in elder scrolls since the firmware update

As this problem is well aware now on the forums, could someone inform the phone staff about this problem? Or how else would i go about getting a new SH2ac? Ive never had a problem with the service before the firmware update.

Iive been patient enough till this point hoping that a fix will be sorted by now

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DABhand
Super solver
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Message 2 of 4
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Re: Still getting DC in elder scrolls since the firmware update

Call retentions and ask the nice people if they would kindly send you out a SH2ac as you have had problems constantly since the firmware update.

If they refuse or stall you, just remind them that this has disruptive your gaming service and you will expect compensation since the release of the update till now... that usually gets them to change their minds.

Majide!
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Moderator
Moderator
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Message 3 of 4
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Re: Still getting DC in elder scrolls since the firmware update

Hi nu4an

 

Thanks for posting. We hope to have an update very soon regarding our investigation into gaming issues linked with the Superhub 2.

 

Thanks for your patience. 


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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S7evie
Joining in
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Message 4 of 4
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Re: Still getting DC in elder scrolls since the firmware update

So will there be a firmware update for the superhub2? What is the timescale?
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