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garethsuffolk
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Message 1 of 17
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Some days are good some are bad (gaming xbox one)

Can sum1 check my connection stats as some days gaming is hood and sometimes it's bad.and I know it's my connection. P.s I'm tech savvy
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Forum Team (Retired) Adam_L
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Message 2 of 17
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Re: Some days are good some are bad (gaming xbox one)

Hi garethsuffolk, 

 

Thanks for posting to make us aware of your issues, apologies for any inconvenience.

 

I've tested your equipment and also the relevant networking segment for your area, both tested well.

 

I can see no reason for these issue's to be affecting you, do the issues occur at specific times of day?

 

Also how are you connected wired or wireless? It would be great if you could try a factory reset of the Super Hub and try again.

 

I look forward to hearing from you, 

Thanks, 

Adam.

 


Tech fan? Have you read our Digital life blog yet? Check it out


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garethsuffolk
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Message 3 of 17
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Re: Some days are good some are bad (gaming xbox one)

It's ok I've since sorted it by trial and error. I deleted upnp. Disconnected router from mains for 5 mins. Turned it back on and forward the ports. Then disconnected from mains for 5 mins. Now it's great. I'm getting no bs in multiplayer. I'm now destroying everyone. I was getting beat by players I always beat (on bt connection) so I knew it was the superhub. Anyway now fixed it.
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Forum Team (Retired) Adam_L
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Message 4 of 17
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Re: Some days are good some are bad (gaming xbox one)

Hi garethsuffolk, 

 

Thanks for posting to let us know everything is working fine,  we love to hear it when all goes great!

 

If you get these issues again or anything else at all, remember we're always here if you need us, just drop us a post and we'll take a look for you.

 

I look forward to hearing from you, 

Thanks, 

Adam.

 


Tech fan? Have you read our Digital life blog yet? Check it out


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garethsuffolk
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Message 5 of 17
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Re: Some days are good some are bad (gaming xbox one)

This may sound weird but I feel like my ps4 is more compatible with virgin broadband.on my ps4 I (feel) the bandwidth in fps games. On xbox one nothing registers as much when I play shooting games.I messed with all relevant settings on xbox one and superhub.and even tried using my own router to no avail of this problem of mine.I only used wired connection so Im out of ideas. The ps4 just functions better if you like with virgin. Can anyone shed light on this. Gareth.
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garethsuffolk
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Message 6 of 17
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Re: Some days are good some are bad (gaming xbox one)

Can someone please check my power levels etc etc
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garethsuffolk
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Message 7 of 17
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Re: Some days are good some are bad (gaming xbox one)


Downstream
DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8
Frequency (Hz) 307000000 267000000 275000000 283000000 291000000 299000000 315000000 323000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 32 27 28 29 30 31 33 34
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level (dBmV) -2.72 -2.63 -2.82 -2.74 -3.17 -2.99 -2.87 -2.44
RxMER (dB) 37.94 32.24 32.32 37.36 37.64 37.09 37.36 37.36
Pre RS Errors 681 755684 773034 307 325 1011 945 983
Post RS Errors 295 289 296 289 324 1006 945 982

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garethsuffolk
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Message 8 of 17
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Re: Some days are good some are bad (gaming xbox one)

Upstream
US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A 2.0
Channel ID 8 N/A N/A 7
Frequency (Hz) 25800000 N/A N/A 32600000
Ranging Status Success Other Other Success
Modulation 64QAM N/A N/A 64QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 42.75 N/A N/A 44.25
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0
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garethsuffolk
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Message 9 of 17
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Re: Some days are good some are bad (gaming xbox one)

Req
(1) Init Maint
(3) Per Maint
(4) Adv Short
(9) Adv Long
(10) Adv UGS
(11)
Modulation Type 16QAM 16QAM 16QAM 64QAM 64QAM 64QAM
Differential Encoding OFF OFF OFF OFF OFF OFF
Preamble Length 36 384 384 64 64 64
Preamble Value Offset 396 6 6 396 396 396
FEC Error Correction (T) 0 5 5 6 10 9
FEC Codeword Information Bytes (K) 16 34 34 76 231 236
Maximum Burst Size 0 0 0 3 0 18
Guard Time Size 22 48 48 22 22 22
Last Codeword Length Fixed Fixed Fixed Shortened Shortened Shortened
Scrambler On/Off ON ON ON ON ON ON
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garethsuffolk
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Message 10 of 17
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Re: Some days are good some are bad (gaming xbox one)

General Configuration
Network Access Allowed
Maximum Number of CPEs 1
Baseline Privacy Enabled
DOCSIS Mode EuroDOCSIS 3.0
Config File
Primary Downstream Service Flow
SFID 23103
Max Traffic Rate 112640000 bps
Max Traffic Burst 10000 bytes
Min Traffic Rate 0 bps
Primary Upstream Service Flow
SFID 23106
Max Traffic Rate 6320000 bps
Max Traffic Burst 16320 bytes
Min Traffic Rate 0 bps
Max Concatenated Burst 16320 bytes
Scheduling Type Best Effort
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