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XgamerX
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Slow speeds on gaming

I rang customer service but no help I thought that virgin media community might have some answers why this could be happening
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Superuser
Superuser
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Re: Slow speeds on gaming

We will need more detail than what you have given us to be of any help.

What are the symptoms you  are seeing (lagging? slow downloads? )?

Which games is it? What platform are you playing on? Which HUB do you have? How are you connected to it?

 


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XgamerX
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Re: Slow speeds on gaming

On gta v online and bo3 lagging and when I try download anything it takes forever and when I try game share it says your connection speed is to slow
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XgamerX
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Re: Slow speeds on gaming

I have the super hub 2 and I tried wireless but was slow and not wired but still the same no improvement
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Superuser
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Re: Slow speeds on gaming

So we can help us to help you, can you

Go to your Superhub Log in screen

Do NOT log in.

Little button top right.....


Can you post Upstream, Downstream and Network logs.



Screen caps are nice, C&P will do- Don't stress about formatting if you C&P. Someone will get a look and see if there's anything obvious amiss.


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