Hey, I created a post a few months ( many ) about slow speeds and high ping , but this issue is still going on with no signs of easing i get all the throttling at peak times and the UP TO XXXmbps quotes but what i find weird is me having 1200ms ping to uk/europe servers at 8pm onwards and a download speed of around 1-2mbps when im quoted 100mbps. Im using my own router ( latest firmware) and super hub in modem mode to no avail ( as your superbhub isnt the best) , due to my work schedule this effectively can mean my internet is useless on some if not most nights as it can be 11pm before it comes to a usuable level but to me as 1-2mbps these days to a house with 4 or so active users all trying to do there own thing ( watch movies or simply using ebay ) is a joke as 9 times out of ten if someone else is doing anything remotely heavy ( no matter the time) the internet chugs along. To add insult to injury you sent a letter or email through to the account holder not so long back saying your upgrading it to a 152mbps line when will i get that speed 3am? once a year? when the stars are in alignment ? Sarcasm aside, you are already crediting the account £10 or so per month but this is a joke for one if not the biggest internet supplier in the uk.