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weeman
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Since upgrade too 200

Been on division on the Xbox one when I was on 150 had no lag but since up graded too 200  the modem AGAIN  flashes green second light from the bottom at random times I know u will check this and say nothing wrong at this end , And looking through the forms looks likes there's a easy fix for this 2ac modem as a few people have said as they had the same problem and that has fixed it ? Things I've tryed factory reset, turning off the firewall and iam using a cat 7 cable and tryed modem mode as well ,

ive tested the speed on speedtest.net and got full speed of 200 and 12 up but still get lag etc only since the upgrade 🤔

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weeman
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Re: Since upgrade too 200

something to do with a plug outside the house and a new modem 2ac one and no more flashing green light 😀

One very happy customer 😀

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http://portforward.com
http://speedtest.net/
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weeman
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Re: Since upgrade too 200

And now having checked on the pc iam now on 50mb done this 4 times today now 🤔

---========---
http://portforward.com
http://speedtest.net/
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weeman
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Re: Since upgrade too 200

Still having problems with the second light on the sh2 from the bottom at random times again going from blue too flashing green again and on the PC going from 200mb to 50 mb now as well , turned out it was lose leads in the green box was lose maybe this as happened again with the high winds as I've reported it and there's wires hanging out ?

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http://portforward.com
http://speedtest.net/
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Moderator
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Re: Since upgrade too 200

Hi weeman

Thanks for posting. I'm really sorry to hear of the problems you have been experiencing since the upgrade and the inconvenience this is causing you when playing online. I'm having some difficulty pulling data from the hub and your description of the lights would indicate a potential issue so I'd like to arrange an engineer visit to come out and check things over for you. I'll send you a PM to get this arranged.

Speak soon


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weeman
Superfast
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Message 5 of 6
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Helpful Answer

Re: Since upgrade too 200

something to do with a plug outside the house and a new modem 2ac one and no more flashing green light 😀

One very happy customer 😀

---========---
http://portforward.com
http://speedtest.net/
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Moderator
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Re: Since upgrade too 200

Hi weeman

 

Thanks for the update. It's great to hear that everything is working ok again Smiley Happy Any further problems please let us know.

 

Kind regards,

Ty


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