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Ian_Bloomfield
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Return of the Ping Spikes

Hi, I'm experiencing slow and laggy connection on ethernet during most evenings over the last few weeks. Previously had this issue and was addressed in this topic - http://community.virginmedia.com/t5/Gaming/Ping-Spikes/td-p/3085162 - however now instead of my ping spiking to 300, it spikes more constantly to 60-80, depending on whether other people are downloading or streaming content it can be worse. Considering my line was already moved onto one with more capacity, It is disappointing to be having these issues again and rendering online gaming either unplayable or highly frustrating. Any help on the matter would be much appreciated, thanks!

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Forum Team
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Re: Return of the Ping Spikes

Hi Ian_Bloomfield,

Apologies for the return of the increased pings, though pleased to see they're not as high as previously.

My tests are showing that Internet usage does increase at peak times but not to the level where we'd need to upgrade the network.

Would you mind providing a couple of ping test and speed test results so we can see what's happening your side?

 

Thanks Smiley Happy


Jen
Forum Team



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