Same problems here, there's a plethora of players on the wow eu forums with the same issue, all virgin media customers and I imagine there's more that haven't gone to the forums. Pretty big issue here.
Same problem here, it's really very bad with maybe 10 or so disconnects per day. Internet stays up, I remain logged in to battle.net through their launcher but the game doesn't let me log into a realm, it gets stuck at "Success" or takes me back to the realm selection screen.
This doesn't look like it's isolated to wow though judging from the other forum threads.
WoW player + Virgin Media UK customer = frequent disconnects.
Virgin Media seems to be the common factor with almost everyone having this issue, so suffice it to say, I'm looking to Virgin Media to fix this. Not being able to game reliably on a 50Mb connection is a bit of a joke tbh. Do better Virgin.
I've been able to run a few tests on your connection. There is a slight climb in peak time traffic but it's looking ok at the moment. I can see quite a few power adjustments occurring on the hub. I will respond back to your message to organise an engineer visit to look into this for you.
Could you also post a trace route for us to have a look at?
You may have misunderstood my last line. What I was saying is there are many threads on VMs forums complaining about constant disconnects in various games, i.e. LoL. What I was really saying was that it might not be isolated to just WoW.
So I'll reiterate, my issue is exactly the same, frequent disconnects from WoW. It's still occuring now, often when I get out of a battleground which I'm guessing is some sort of realm change i.e. to a different server but this is just a guess. I've DC'd twice in the last hour or so.
I'm fairly sure it's VM's issue. I went directly to the blizzard forums and found a "Frequenty disconnects" thread, suprise suprise not one of them was from any other provider, in fact one of them had 2 connections, VM and BT, as soon as he swapped to BT the problem went away.
Tell me exactly how I can help you and I will do it.