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tehraay
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Really Bad Upload Speed ?

So I am almost a full time streamer, I have had fine upload/bitrate speed for nearly 2 years I think. But recently I have been dropping from even 3000 bitrate to 500 for no reason. Everything else runs fine and speedtest say my internet has been running fine. I have all the settings I have run as before but it still keeps dropping. This is really annoying and gets on my nerves as I can't provide same content as I could before. Going to be calling services and moving on to another provider if this doesn't get fixed.

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Forum Team
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Re: Really Bad Upload Speed ?

 Hi tehraay,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your connection.

 

I've located your account and I can see an SNR (signal to noise ratio) issue with the network in your area affecting broadband - Ref.(F005255459). Our technicians are working to get this resolved as soon as possible and have set a review for later today.

 

If you're still having issue with this after the review, let us know and we'll check it out.

 

All the best! Smiley Very Happy

 

Josh


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